GELATO MAESTRO

GELATO MAESTRO

the brief

the brief

the brief

A new gelato shop on Southern Avenue needed an identity that could hold two things at once: the warmth of a familiar neighbourhood spot, and the refinement and quality of a premium product.

A new gelato shop on Southern Avenue needed an identity that could hold two things at once: the warmth of a familiar neighbourhood spot, and the refinement and quality of a premium product.

CLIENT

CLIENT

Gelato Maestro,

Gelato shop in Southern Avenue, Kolkata

@gelatomaestroindia


Gelato Maestro,

Gelato shop in Southern Avenue, Kolkata

@gelatomaestroindia


YEAR

YEAR

2026

2026

INDUSTRY

INDUSTRY

Gelato (food industry)

Gelato (food industry)

Creative vision

Creative vision

The client envisioned the cafe around the following keywords :


Comforting

One-of-a-kind

Authentic

Illustration-driven

Semi-premium

The client wanted a deliverable that focused around the following keywords :


Luxurious

Premium

Trust

Stress-relief

Self Care

deliverables

deliverables

Brand Identity, Packaging, Uniform Design, Social Media

Brand Identity, Packaging, Uniform Design, Social Media

COMPETITOR ANALYSIS

COMPETITOR ANALYSIS

COMPETITOR ANALYSIS

After extensive research into gelato brands in India, four common directions emerged in the way gelato cafés typically position themselves. I divided the analysis into gelato brands and ice cream brands that are relevant. Few amongst Gelato were Gelato Vinto, Italiano Gelato, etc and few amongst ice cream brands are Milano Icecream, Baskin Robbins and more.

After extensive research into gelato brands in India, four common directions emerged in the way gelato cafés typically position themselves. I divided the analysis into gelato brands and ice cream brands that are relevant. Few amongst Gelato were Gelato Vinto, Italiano Gelato, etc and few amongst ice cream brands are Milano Icecream, Baskin Robbins and more.

After extensive research into gelato brands in India, four common directions emerged in the way gelato cafés typically position themselves. I divided the analysis into gelato brands and ice cream brands that are relevant. Few amongst Gelato were Gelato Vinto, Italiano Gelato, etc and few amongst ice cream brands are Milano Icecream, Baskin Robbins and more.

Target audience

Target audience

Target audience

The target audience was defined by the client themselves : a clear picture of the crowd they wanted to attract. It aligned closely with how the café was already set up : power sockets for working professionals settling in for a few hours, a dedicated smoking area, and a layout built for people who'd come to linger.

The target audience was defined by the client themselves : a clear picture of the crowd they wanted to attract. It aligned closely with how the café was already set up : power sockets for working professionals settling in for a few hours, a dedicated smoking area, and a layout built for people who'd come to linger.

The target audience was defined by the client themselves : a clear picture of the crowd they wanted to attract. It aligned closely with how the café was already set up : power sockets for working professionals settling in for a few hours, a dedicated smoking area, and a layout built for people who'd come to linger.

Youth
Curious, social individuals who enjoy discovering new spaces and aesthetically pleasing environments.
Couples
Those who value unhurried, intimate moments. They look for warm, comfortable spaces.
Working Professionals
Urban individuals with fast-paced routines who seek short but meaningful pauses.
Youth
Curious, social individuals who enjoy discovering new spaces and aesthetically pleasing environments.
Couples
Those who value unhurried, intimate moments. They look for warm, comfortable spaces.
Working Professionals
Urban individuals with fast-paced routines who seek short but meaningful pauses.
Youth
Curious, social individuals who enjoy discovering new spaces and aesthetically pleasing environments.
Couples
Those who value unhurried, intimate moments. They look for warm, comfortable spaces.
Working Professionals
Urban individuals with fast-paced routines who seek short but meaningful pauses.

BRAND ROUTES

BRAND ROUTES

BRAND ROUTES

The next step was to figure out possible directions for the brand, for which I mapped two distinct ones : one leaning premium, the other playful. Each was presented as a 3×3 grid, a compact visual preview of how the brand could come to life.

The next step was to figure out possible directions for the brand, for which I mapped two distinct ones : one leaning premium, the other playful. Each was presented as a 3×3 grid, a compact visual preview of how the brand could come to life.

The next step was to figure out possible directions for the brand, for which I mapped two distinct ones : one leaning premium, the other playful. Each was presented as a 3×3 grid, a compact visual preview of how the brand could come to life.

route 1

route 1

route 1

The first route was premium and product-led. I built the grid around moody, high-contrast photography and quiet, considered moments, showing the client how the brand could live across a full experience.

The first route was premium and product-led. I built the grid around moody, high-contrast photography and quiet, considered moments, showing the client how the brand could live across a full experience.

The first route was premium and product-led. I built the grid around moody, high-contrast photography and quiet, considered moments, showing the client how the brand could live across a full experience.

route 2

route 2

route 2

The second route was a deliberate counterpoint: illustration-led, lifestyle-driven, and built around the people who would actually be in the shop. A brand positioned in the everyday life.


The second route was a deliberate counterpoint: illustration-led, lifestyle-driven, and built around the people who would actually be in the shop. A brand positioned in the everyday life.

The second route was a deliberate counterpoint: illustration-led, lifestyle-driven, and built around the people who would actually be in the shop. A brand positioned in the everyday life.


Client discussion

After reviewing both routes, the client's initial instinct leaned towards premium, but a stronger pull toward something different kept surfacing. A quick competitor scan confirmed it: most gelato brands in India were already playing in the premium space, leaving the playful direction largely untapped. That settled it. We moved forward with the illustrative route, but with a clear brief to themselves: keep it structured, keep it considered, and let the fun sit inside a premium frame.

Client discussion

After reviewing both routes, the client's initial instinct leaned towards premium, but a stronger pull toward something different kept surfacing. A quick competitor scan confirmed it: most gelato brands in India were already playing in the premium space, leaving the playful direction largely untapped. That settled it. We moved forward with the illustrative route, but with a clear brief to themselves: keep it structured, keep it considered, and let the fun sit inside a premium frame.

MISSION
To craft uncompromising gelato and refined coffee with precision and care, creating moments that invite people to slow down and truly savour.
VISION
To become the benchmark for modern indulgence where quiet mastery shapes every detail, and effortless comfort defines the experience people return to.
PURPOSE
We exist to make indulgence feel effortless and everyday, transforming small pauses into daily rituals so comfort feels natural, not occasional.
MISSION
To craft uncompromising gelato and refined coffee with precision and care, creating moments that invite people to slow down and truly savour.
VISION
To become the benchmark for modern indulgence where quiet mastery shapes every detail, and effortless comfort defines the experience people return to.
PURPOSE
We exist to make indulgence feel effortless and everyday, transforming small pauses into daily rituals so comfort feels natural, not occasional.
MISSION
To craft uncompromising gelato and refined coffee with precision and care, creating moments that invite people to slow down and truly savour.
VISION
To become the benchmark for modern indulgence where quiet mastery shapes every detail, and effortless comfort defines the experience people return to.
PURPOSE
We exist to make indulgence feel effortless and everyday, transforming small pauses into daily rituals so comfort feels natural, not occasional.

Tone of voice

Tone of voice

Tone of voice

With the MVP set in stone, I translated my understanding of the client and their audience into a clear tone-of-voice framework, placing the brand deliberately along each spectrum to capture how it should sound, not just look. The client loved the tone of voice and said it reflected their exact vision for the cafe.

With the MVP set in stone, I translated my understanding of the client and their audience into a clear tone-of-voice framework, placing the brand deliberately along each spectrum to capture how it should sound, not just look. The client loved the tone of voice and said it reflected their exact vision for the cafe.

With the MVP set in stone, I translated my understanding of the client and their audience into a clear tone-of-voice framework, placing the brand deliberately along each spectrum to capture how it should sound, not just look. The client loved the tone of voice and said it reflected their exact vision for the cafe.

Playful
Formal
Modern / Experimental
Traditional / Authentic
Expressive
Quiet
Niche
Mainstream
Playful
Formal
Modern / Experimental
Traditional / Authentic
Expressive
Quiet
Niche
Mainstream

brand house

brand house

brand house

With the client's perception of the brand, the target audience, and the agreed creative route all aligned, I pulled together a complete picture of what Gelato Maestro could look like as a whole. The client approved it in one go. From there, I built out the brand house : a single view of everything Gelato Maestro is, and everything it stands for.

With the client's perception of the brand, the target audience, and the agreed creative route all aligned, I pulled together a complete picture of what Gelato Maestro could look like as a whole. The client approved it in one go. From there, I built out the brand house : a single view of everything Gelato Maestro is, and everything it stands for.

With the client's perception of the brand, the target audience, and the agreed creative route all aligned, I pulled together a complete picture of what Gelato Maestro could look like as a whole. The client approved it in one go. From there, I built out the brand house : a single view of everything Gelato Maestro is, and everything it stands for.

.

Gelato Maestro

Gelato Maestro

Gelato Maestro

Our Beliefs

Our Beliefs

We believe in creating gelato and coffee experiences so thoughtfully made, that ease feels instinctive.

We believe in creating gelato and coffee experiences so thoughtfully made, that ease feels instinctive.

We believe in creating gelato and coffee experiences so thoughtfully made, that ease feels instinctive.

Our Promise

Our Promise

To provide people with an experience that feels new but still familiar. A safe space to collect your thoughts.

To provide people with an experience that feels new but still familiar. A safe space to collect your thoughts.

To provide people with an experience that feels new but still familiar. A safe space to collect your thoughts.

Rational Benefits

Rational Benefits

Precision led craftsmanship

Precision led craftsmanship

Precision led craftsmanship

Thoughtful service
and experience

Thoughtful service
and experience

Thoughtful service
and experience

Refined gelato

and premium

coffee offerings

Refined gelato

and premium

coffee offerings

Refined gelato

and premium

coffee offerings

Authentically

modern experience

Authentically

modern experience

Authentically

modern experience

Emotional Benefits

Emotional Benefits

A calming

daily pause

A calming

daily pause

A calming

daily pause

Familiarity with

quiet delight

Familiarity with

quiet delight

Familiarity with

quiet delight

Reassurance without overthinking

Reassurance without overthinking

Reassurance without overthinking

Our Values

Our Values

Craftsmanship

Craftsmanship

Craftsmanship

Authenticity

Authenticity

Authenticity

Playfulness

Playfulness

Playfulness

Courtesy

Courtesy

Courtesy

LOGO

LOGO

LOGO

The logo was the result of several long working sessions with the client, refining a direction that had to balance a few competing demands : non-illustrative and structured, premium but friendly. We explored a range of options together before landing on this one.

The logo was the result of several long working sessions with the client, refining a direction that had to balance a few competing demands : non-illustrative and structured, premium but friendly. We explored a range of options together before landing on this one.

The logo was the result of several long working sessions with the client, refining a direction that had to balance a few competing demands : non-illustrative and structured, premium but friendly. We explored a range of options together before landing on this one.

STRUCTURED

STRUCTURED

STRUCTURED

PLAYFUL

PLAYFUL

PLAYFUL

TRUSTWORTHY

TRUSTWORTHY

TRUSTWORTHY

VERSATILE

VERSATILE

VERSATILE

Client discussion

I opened with a spread of directions, both mascot-led and type-led. The client ruled out a mascot early and connected with the sketch behind the final mark, which I refined into balance. They responded to the human details : the t forming a quiet smile, the r settling the wordmark. For the logomark, we tested a range of containers before the rounded form won out. The mark itself was my proposal, drawn from the t and o to read as a scoop of gelato in a cup, chosen by the client over a simpler monogram M.

Client discussion

I opened with a spread of directions, both mascot-led and type-led. The client ruled out a mascot early and connected with the sketch behind the final mark, which I refined into balance. They responded to the human details : the t forming a quiet smile, the r settling the wordmark. For the logomark, we tested a range of containers before the rounded form won out. The mark itself was my proposal, drawn from the t and o to read as a scoop of gelato in a cup, chosen by the client over a simpler monogram M.

suite

suite

suite

The height of strapline Z is 1/3rd of the logo’s capheight C.

The height of strapline Z is 1/3rd of the logo’s capheight C.

The height of strapline Z is 1/3rd of the logo’s capheight C.

The height of strapline y is 1/2 of the logo’s capheight C.

The height of strapline y is 1/2 of the logo’s capheight C.

The height of strapline y is 1/2 of the logo’s capheight C.

colour palette

colour palette

Maestro Orange

RGB : 214 66 39

CMYK : 10 89 100 2

HEX : #d64227

Sweet Cream

RGB : 247 241 219

CMYK : 3 3 14 0

HEX : #f7f1db

Milky Blue

RGB : 189 225 247

CMYK : 24 2 0 0

HEX : #bde1f7

Cocoa Brown

RGB : 66 29 25

CMYK : 46 79 74 68

HEX : #421d19

tricolour applications

tricolour applications

tricolour applications

brand illustrations

brand illustrations

brand illustrations

Client discussion

There was no detailed brief for the illustrations, just that they needed to feel like the brand. What guided me instead was a word the client returned to in nearly every meeting: generous. They spoke often about their portions, how they'd always give two scoops where someone else might give one. It seemed too good an idea to leave in conversation. So I let it shape the entire illustration language : drawing the gelato and coffee oversized, almost overwhelming the figures holding them, so that generosity wasn't just stated but felt.

Client discussion

There was no detailed brief for the illustrations, just that they needed to feel like the brand. What guided me instead was a word the client returned to in nearly every meeting: generous. They spoke often about their portions, how they'd always give two scoops where someone else might give one. It seemed too good an idea to leave in conversation. So I let it shape the entire illustration language : drawing the gelato and coffee oversized, almost overwhelming the figures holding them, so that generosity wasn't just stated but felt.

typography

typography

typography

Typography was one of the core focuses of the system. The display face needed to do something tricky, feel quirky and fun, yet stay structured. Gulker nailed it: characterful enough to carry the brand's playful side, disciplined enough to keep it premium.

For the secondary face, I wanted something soft to balance it, and Iskra fit perfectly : its smooth, rounded curves echo the swirls of gelato itself, giving the pairing a quiet thread back to the product.

Typography was one of the core focuses of the system. The display face needed to do something tricky, feel quirky and fun, yet stay structured. Gulker nailed it: characterful enough to carry the brand's playful side, disciplined enough to keep it premium.

For the secondary face, I wanted something soft to balance it, and Iskra fit perfectly : its smooth, rounded curves echo the swirls of gelato itself, giving the pairing a quiet thread back to the product.

social media

social media

social media

For the launch month, I came on as co-social media manager and the role spanned everything. Strategy, copywriting, feed planning, and the coordination that rarely makes it into the final post: briefing and scheduling photographers, working through angles and timings, and keeping the client aligned throughout. It was a demanding stretch. And in keeping with the brand, we built an illustration-led feed : a direction still rarely seen across Indian gelato handles.

For the launch month, I came on as co-social media manager and the role spanned everything. Strategy, copywriting, feed planning, and the coordination that rarely makes it into the final post: briefing and scheduling photographers, working through angles and timings, and keeping the client aligned throughout. It was a demanding stretch. And in keeping with the brand, we built an illustration-led feed : a direction still rarely seen across Indian gelato handles.

The Tease
The first posts gave nothing away. Raw, behind-the-scenes shots of people at work, making the food, curating the menu : hinting that something was on the way without ever saying what.
The Build Up
The next set leaned into teaser copy while shifting focus to the chef and the menu: the making of the food, the interiors, and their state-of-the-art coffee machines.
The Reveal
The announcement set : "We are open", finally let the brand step into full view.
The Experience
Three influencer-led reels closed the rollout, capturing real customer moments inside the café.
The Tease
The first posts gave nothing away. Raw, behind-the-scenes shots of people at work, making the food, curating the menu : hinting that something was on the way without ever saying what.
The Build Up
The next set leaned into teaser copy while shifting focus to the chef and the menu: the making of the food, the interiors, and their state-of-the-art coffee machines.
The Reveal
The announcement set : "We are open", finally let the brand step into full view.
The Experience
Three influencer-led reels closed the rollout, capturing real customer moments inside the café.

LEARNINGS

LEARNINGS

LEARNINGS

  • This was one of the first full-fledged client brand projects I'd taken on end to end : a genuine test of translating a client's vision into a complete brand experience in under a month.

  • The countless hour-long meetings turned out to be the most valuable part, teaching me how to listen for what a client actually wants rather than just what they say.

  • I learnt to balance that vision against what an audience in Kolkata would genuinely respond to : grounding the brand in real, local context.

  • Most of all, I came away understanding how to shape and steward an entire brand experience, and how to give it a voice built to last.

  • This was one of the first full-fledged client brand projects I'd taken on end to end : a genuine test of translating a client's vision into a complete brand experience in under a month.


  • The countless hour-long meetings turned out to be the most valuable part, teaching me how to listen for what a client actually wants rather than just what they say.


  • I learnt to balance that vision against what an audience in Kolkata would genuinely respond to : grounding the brand in real, local context.


  • Most of all, I came away understanding how to shape and steward an entire brand experience, and how to give it a voice built to last.

  • This was one of the first full-fledged client brand projects I'd taken on end to end : a genuine test of translating a client's vision into a complete brand experience in under a month.

  • The countless hour-long meetings turned out to be the most valuable part, teaching me how to listen for what a client actually wants rather than just what they say.

  • I learnt to balance that vision against what an audience in Kolkata would genuinely respond to : grounding the brand in real, local context.

  • Most of all, I came away understanding how to shape and steward an entire brand experience, and how to give it a voice built to last.